Last updated October 25, 2026

Privacy Policy

Hireless ("we", "us") provides AI phone answering, text messaging and booking services to businesses ("clients"). This policy explains what information we handle and how.

Information we collect

• From clients: business details, contact information, and the settings you give us during setup.
• From callers and texters to our clients: phone number, name, and the details they share (such as an address, vehicle or service needed), plus call recordings, transcripts and message content.
• From our website: information you submit in forms. We don't use advertising trackers.

How we use it

Only to provide the service: answering calls and texts for our clients, booking appointments, sending confirmations, follow-ups and review requests on their behalf, sending call summaries to the client, and improving the accuracy of their setup.

Sharing

We share information with the client the caller contacted, and with service providers that help us run the service (such as telephone, messaging, AI and hosting providers) under confidentiality obligations. We do not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Text messages

Messages are sent on behalf of our clients to people who contacted that business or are its customers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

Call recording

Calls handled by our service may be recorded and transcribed, and callers are told so at the start of the call.

Retention and deletion

We keep data while a client uses our service. When a client cancels, we delete their data within 30 days on request. To ask about or delete information about you, email gabe@tryhireless.com.

Security

We use reputable providers with encryption in transit and limit access to the people who need it to run the service.

Contact

Hireless, Illinois · gabe@tryhireless.com